1.Introduction

Data Wave (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2.Personal Information We Collect

We collect the following types of personal information:

• Name and contact information (e.g., email address, phone number, mailing address)
• Business information (e.g., company name, job title)
• Login credentials for our services
• Payment information
• Usage data and analytics from our website and services
• Communications with our team
• Any other information you provide to us voluntarily

3.How We Collect Personal Information

We collect personal information through the following methods:

• Direct interactions (e.g., when you create an account, purchase our services, or contact us)
• Automated technologies (e.g., cookies, web beacons, and other tracking technologies on our website)
• Third parties (e.g., business partners, analytics providers, and advertising networks)

4.Purposes for Collecting and Using Personal Information

We collect and use your personal information for the following purposes:

• To provide and maintain our services
• To process transactions and send related information
• To respond to inquiries and provide customer support
• To send administrative information and service updates
• To improve our services and develop new features
• To conduct research and analysis
• To comply with legal obligations

5.Consent

We obtain your consent to collect, use, and disclose your personal information, except where otherwise permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

6.Disclosure of Personal Information

We may disclose your personal information to:

• Service providers who assist us in providing our services
• Business partners as part of joint marketing efforts or product offerings
• Law enforcement or government agencies when required by law
• A successor entity in the event of a merger, acquisition, or sale of all or part of our business

We do not sell your personal information to third parties.

7.Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8.Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

9.Access and Correction

You have the right to access your personal information and request corrections to ensure its accuracy and completeness. To exercise these rights, please contact us using the information provided in Section 13.

10.Cross-border Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. We ensure that such transfers comply with applicable privacy laws and that appropriate safeguards are in place to protect your information.

11.Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

12.Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy.

13.Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Data Wave
2828 Boulevard Laurier, Suite 700
Quebec City, Quebec G1V 0B9
Canada

Email: info.services@datawavecorp.com

This Privacy Policy was last updated on September 18, 2024.